Who's the Boss? Contending with Competing Expectations from Customers and Management
| Year of publication: |
2002
|
|---|---|
| Authors: | Eddleston, Kimberly ; Kidder, Deborah L. ; Litzky, Barrie E. |
| Published in: |
The Executive : an Academy of Management Publication. - Ada, OH : Academy Pr., ISSN 0896-3789, ZDB-ID 10202006. - Vol. 16.2002, 4, p. 85-95
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