Who will pay for customers' fault? : workplace cheating behavior, interpersonal conflict and traditionality
Chenghao Men, Weiwei Huo and Jing Wang
| Year of publication: |
2022
|
|---|---|
| Authors: | Men, Chenghao ; Huo, Weiwei ; Wang, Jing |
| Published in: |
Personnel review. - Bingley : Emerald, ISSN 1758-6933, ZDB-ID 1480053-6. - Vol. 51.2022, 6, p. 1672-1689
|
| Subject: | Customer mistreatment | Interpersonal conflict with customers | Traditionality | Workplace cheating behavior | Betrieblicher Konflikt | Workplace conflict | Beziehungsmarketing | Relationship marketing | Soziale Beziehungen | Social relations | Konsumentenverhalten | Consumer behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/PR-05-2020-0309 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013350925