Whose voice is heard? : the influence of user-generated versus company-generated content on consumer scepticism towards CSR
Year of publication: |
2019
|
---|---|
Authors: | Dunn, Katherine ; Harness, David |
Subject: | consumers | CSR | legitimacy | scepticism | social media | user-generated content | Social Web | Social web | Corporate Social Responsibility | Corporate social responsibility | Konsumentenverhalten | Consumer behaviour | Kundenintegration | Customer integration | Virales Marketing | Viral marketing | Legitimität | Legitimacy | Web 2.0-Technologien | Web 2.0 technologies |
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