Why Quality is Important and How It Applies in Diverse Business and Social Environments, Volume Two

Cover -- Why Quality Is Important and How It Applies in Diverse Business and Social Environments, Volume II -- Contents -- Acknowledgments -- Chapter 13 Quality in Project Management -- Fundamentals of Project Management -- Project Management Systems -- Chapter 14 Quality Costs and the Bottom Line -- Cost of Quality -- Speaking the Language of Management -- Quality and the Bottom Line -- Chapter 15 Quality and Auditing -- History and Background -- Audit Types -- Role and Purpose of Audit -- Approaches to Audit -- Principles -- Criteria -- Scope -- Program -- Process -- An Audit or a Quality Visit -- Chapter 16 Quality Awards, Six Sigma, and Lean -- Awards -- Six Sigma -- Lean -- Chapter 17 Quality and Design -- What Is Design? -- Innovation -- Selecting for Design -- Design Process -- Validation and Verification -- Validation Plans and Protocols -- Quality Engineering-Risk and Variation -- Chapter 18 Quality and Measurement -- Accurate and Reproducible Measures -- Conformity Assessment -- Measurement Uncertainty -- Quality in the Test and Calibration Laboratory -- Quality in the Research Laboratory -- Chapter 19 Quality in the Professions and Vocations -- Education -- Medicine and Health Care -- Public Sector -- Law -- Farming and Fishing -- Performing Arts -- Chapter 20 Quality of Life and Care -- Health and Quality of Life (QOL) -- QOL Improvement Strategies -- Improving Care -- Preventive Care -- Chapter 21 Quality-Unifying and Correcting -- Standards, Best Practice, and All Too Present Reality -- Resource Exploitation -- Corrective and Preventive Action-CAPA -- Judgment and Justice-Mercy and Rework -- Chapter 22 Quality in History and Time of War -- Ancient History -- Building Wider Quality Awareness -- Impact of World Wars -- Chapter 23 Quality and Management Consultancy -- Financial Accountancy and Management Consulting.