Within-group multimarket contact, service diversity and consumer rating : evidence from the hotel industry
Xinming Deng, Wenyun Qiu, Lingyun Zhang, and Jiurui He
| Year of publication: |
2023
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|---|---|
| Authors: | Deng, Xinming ; Qiu, Wenyun ; Zhang, Lingyun ; He, Jiurui |
| Published in: |
Journal of hospitality marketing & management. - London [u.a.] : Routledge, Taylor and Francis Group, ISSN 1936-8631, ZDB-ID 2486892-9. - Vol. 32.2023, 1, p. 122-149
|
| Subject: | consumer rating | market reciprocity | service diversity | travel experience | Within-group multimarket contact | Hotellerie | Hotel industry | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/19368623.2023.2134248 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013545817