Working Together : Organizational Transactional Analysis and Business Performance

Cover Page -- Title Page -- Copyright Page -- Contents -- List of Figures -- List of Tables -- Foreword - The Past is Prologue: The Relevance of TA Today -- Preface -- Acknowledgements -- About the Authors -- 1 Introduction -- 2 Context of People at Work -- 3 The Basis of Communication -- 4 Getting to be an Effective Communicator -- 5 Recognition -- 6 Agreeing the Way Forward -- 7 Extending Your Styles Repertoire -- 8 Ignoring Realities: Awareness and Discounting -- 9 The Games We Play -- 10 Telling the Story -- 11 The Relationship between Individuals and the Organization -- 12 Integrative Leadership -- 13 Culture -- 14 Bullying -- 15 Stress and Life Balance -- 16 Concepts for Thriving -- 17 Countering Anger and Conflict -- 18 Conclusion -- Appendix 1: TA Training -- Appendix 2: Information about TA Associations Nationally, Regionally and Internationally -- References -- Index.