Worth the wait? How restaurant waiting time influences customer behavior and revenue
| Year of publication: |
2018
|
|---|---|
| Authors: | De Vries, Jelle ; Roy, Debjit ; De Koster, René |
| Published in: |
Journal of Operations Management. - Wiley, ISSN 1873-1317, ZDB-ID 2013293-1. - Vol. 63.2018, 1 (21.05.), p. 59-78
|
| Publisher: |
Wiley |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1016/j.jom.2018.05.001 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012085281