"You feel like a second-class guest" : customer discrimination against Arab guests in Israeli hotels
Year of publication: |
2022
|
---|---|
Authors: | Nagar, Reli ; Shani, Amir ; Poria, Yaniv |
Published in: |
International journal of hospitality management. - Amsterdam [u.a.] : Elsevier, ISSN 0278-4319, ZDB-ID 1074264-5. - Vol. 103.2022, p. 1-9
|
Subject: | Arab citizens of Israel | Customer discrimination | Hotels | Microaggression | Social exclusion | Israel | Hotellerie | Hotel industry | Araber | Arabs | Arabische Staaten | Arab countries | Konsumentenverhalten | Consumer behaviour | Ethnische Diskriminierung | Ethnic discrimination | Diskriminierung | Discrimination | Beziehungsmarketing | Relationship marketing | Arbeitsmarktdiskriminierung | Labour market discrimination | Soziale Ausgrenzung |
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