Your customer rules! : delivering the Me2B experiences that today's customers demand
Bill Price; David Jaffe
| Year of publication: |
c 2015 ; First edition
|
|---|---|
| Authors: | Price, Bill ; Jaffe, David |
| Publisher: |
San Francisco, Calif. : Jossey-Bass |
| Subject: | Kundenservice | Customer service | Kundenzufriedenheit | Customer satisfaction |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | XI, 251 S. graph. Darst. |
|---|---|
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Ratgeber ; Guidebook |
| Language: | English |
| Notes: | Includes bibliographical references and index |
| ISBN: | 978-1-118-95477-5 ; 978-1-118-95481-2 ; 978-1-118-95482-9 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010467152