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accessRights:"restricted"
~isPartOf:"European journal of marketing : EJM"
~subject:"Kundenservice"
~subject:"Verkauf"
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Kundenservice
Verkauf
Salespeople
5
Verkaufspersonal
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2
Arbeitszufriedenheit
2
Beziehungsmarketing
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Consumer behaviour
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Babakus, Emin
1
Balaji, M. S.
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Guo, Wenxia
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Jha, Subhash
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European journal of marketing : EJM
Industrial marketing management : the international journal for industrial and high-tech firms
65
Journal of personal selling & sales management : JPSSM
45
Journal of business research : JBR
40
The journal of personal selling & sales management : JPSSM
29
The journal of business & industrial marketing
23
Journal of the Academy of Marketing Science
21
European journal of marketing
12
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10
Journal of marketing education : JME
10
Journal of retailing and consumer services
10
SpringerLink / Bücher
10
Journal of marketing
9
Journal of service research
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
Asia Pacific journal of marketing and logistics
6
Journal of retailing
6
International journal of hospitality management
5
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
5
Journal of business ethics : JOBE
5
Journal of marketing analytics : JMA
4
Journal of marketing research : JMR
4
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
4
Journal of service research : JSR
4
Marketing letters : a journal of research in marketing
4
Springer eBook Collection / Business and Economics
4
The Oxford handbook of strategic sales and sales management
4
Vision : the journal of business perspective
4
International journal of logistics : research and applications
3
Quantitative marketing and economics : QME
3
Asian journal of management cases
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Business Guides on the Go
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Business horizons
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European journal of operational research : EJOR
2
International journal of bank marketing
2
International journal of retail & distribution management
2
International journal of services and operations management
2
Italian journal of marketing : ITJM
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Journal of marketing research
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Journal of organizational change management
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ECONIS (ZBW)
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1
Effects of frontline employee role overload on customer responses and sales performance : moderator and mediators
Jha, Subhash
;
Balaji, M. S.
;
Yavas, Ugur
;
Babakus, Emin
- In:
European journal of marketing : EJM
51
(
2017
)
2
,
pp. 282-303
Persistent link: https://www.econbiz.de/10011661678
Saved in:
2
Effect of salesperson personality on sales performance from the customer's perspective : application of socioanalytic theory
Echchakoui, Said
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1739-1767
Persistent link: https://www.econbiz.de/10011755504
Saved in:
3
The effectiveness of matching sales influence tactics to consumers’ avoidance versus approach shopping motivations
Guo, Wenxia
;
Main, Kelley
- In:
European journal of marketing : EJM
51
(
2017
)
9/10
,
pp. 1577-1596
Persistent link: https://www.econbiz.de/10011755188
Saved in:
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