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accessRights:"restricted"
~isPartOf:"International journal of hospitality management"
~subject:"Kundenzufriedenheit"
~subject:"Social web"
~subject:"Vertriebsweg"
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Kundenzufriedenheit
Social web
Vertriebsweg
Reisevermittler
11
Travel agency
11
Online retailing
7
Online-Handel
7
E-commerce
6
Electronic Commerce
6
Hotel industry
5
Hotellerie
5
Consumer behaviour
3
Konsumentenverhalten
3
Online travel agencies
3
Online travel agency
3
Tourism
3
Tourismus
3
Customer satisfaction
2
Dienstleistungsqualität
2
Distribution channel
2
Holiday behaviour
2
Hygiene consciousness
2
OTA
2
Personalisierung
2
Personalization
2
Preismanagement
2
Pricing strategy
2
Service quality
2
Urlaubsverhalten
2
Apologetic responses
1
Artificial intelligence
1
Beschwerdemanagement
1
Book trade
1
Buchhandel
1
ChatGPT
1
Cluster analysis
1
Clusteranalyse
1
Complaint management
1
Confidence
1
Consumer barriers
1
Consumption values
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English
4
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Law, Chun Hung Roberts
2
Baños-Pino, José
1
Boto-García, David
1
Guo, Xiaoshu
1
Inversini, Alessandro
1
Liang, Sai
1
Schegg, Roland
1
Schuckert, Markus
1
Stangl, Brigitte
1
Sun, Sunny
1
Ye, Qiang
1
Zapico, Emma
1
Zhang, Yan
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International journal of hospitality management
Journal of travel and tourism marketing
8
Tourism management perspectives : TMP
4
Journal of revenue and pricing management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
3
Journal of business research : JBR
2
Journal of vacation marketing
2
Manthan : journal of commerce and management
2
Service business
2
Tourism economics : the business and finance of tourism and recreation
2
Asia Pacific business review
1
Electronic markets : EM ; the international journal of electronic commerce and business media
1
EuroMed journal of management : EMJM
1
INFOR : information systems and operational research
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International journal of business information systems : IJBIS
1
International journal of electronic business : IJEB
1
International journal of electronic trade
1
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
1
Inventi impact: retailing & consumer services
1
Inventi impact: supply chain & logistics
1
Journal of Asia Pacific business
1
Journal of Islamic marketing
1
Journal of business economics and management
1
Journal of consumer behaviour : an international research review
1
Journal of hospitality and tourism insights
1
Journal of hospitality marketing & management
1
Journal of information & knowledge management : JIKM
1
Journal of promotion management : JPM
1
Journal of retailing and consumer services
1
Management for Professionals
1
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
1
Online reputation management in destination and hospitality : what we know, what we need to know
1
Operations management research : OMR ; advancing practice through theory
1
Piccola impresa : rivista internazionale di studi e ricerche
1
Services marketing cases in emerging markets : an asian perspective
1
Theoretical economics letters
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Tourism management : research, policies, practice
1
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ECONIS (ZBW)
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1
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
2
Tourists' preferences for hotel booking
Boto-García, David
;
Zapico, Emma
;
Baños-Pino, José
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425148
Saved in:
3
Mediating effects of attitude, subjective norms and perceived behavioural control for mobile payment-based hotel reservations
Sun, Sunny
;
Law, Chun Hung Roberts
;
Schuckert, Markus
- In:
International journal of hospitality management
84
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012146206
Saved in:
4
Hotels' dependency on online intermediaries and their chosen distribution channel portfolios : three country insights
Stangl, Brigitte
;
Inversini, Alessandro
;
Schegg, Roland
- In:
International journal of hospitality management
52
(
2016
),
pp. 87-96
Persistent link: https://www.econbiz.de/10011442811
Saved in:
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