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accessRights:"restricted"
~isPartOf:"International journal of hospitality management"
~subject:"Kundenzufriedenheit"
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Kundenzufriedenheit
Airline
4
Fluggesellschaft
4
Air transport
3
Dienstleistungsqualität
3
Luftverkehr
3
Service quality
3
Airlines
2
Consumer behaviour
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Customer satisfaction
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Konsumentenverhalten
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Air passenger transport
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Bewertung
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Beziehungsmarketing
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Bias
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Cultural identity
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Customer service
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Domestic bias
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E-commerce
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Electronic Commerce
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Electronic WOM
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Ernährungsindustrie
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Food
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Freizeitwirtschaft
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Full-service airline
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Gastgewerbe
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Hospitality
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Hospitality industry
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Image
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In-flight food and beverage
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Information quality
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Kulturelle Identität
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Kundenservice
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Lebensmittel
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Leisure industries
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Online customer engagement behaviors
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Chua, Bee-Lia
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Han, Heesup
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Kim, Wansoo
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Lee, Kai-Sean
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Lee, Sanghyeop
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Lu, Lu
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Zhang, Pei
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International journal of hospitality management
Journal of air transport management
34
Journal of travel and tourism marketing
8
Journal of retailing and consumer services
7
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
Services marketing quarterly
3
Tourism management : research, policies, practice
3
Tourism review
3
Journal of business research : JBR
2
Journal of customer behaviour
2
The TQM journal : the international review of organizational improvement
2
ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
Advances in management accounting
1
Asia Pacific journal of marketing and logistics
1
Benchmarking : an international journal
1
Decision : official journal of Indian Institute of Management Calcutta
1
Eurasian business review
1
EuroMed journal of management : EMJM
1
IEEE transactions on engineering management : EM
1
International journal of business and systems research : IJBSR
1
International journal of economics and business research
1
International journal of electronic customer relationship management : IJECRM
1
International journal of global business and competitiveness : a journal of Global Institute of Flexible Systems Management
1
International journal of productivity and quality management : IJPQM
1
International journal of quality and service sciences
1
International journal of services, economics and management
1
Inventi impact: service sector
1
Journal of African business
1
Journal of Asia Business Studies
1
Journal of advances in management research : JAMR
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of operations management
1
Journal of strategic marketing
1
Journal of transport economics & policy : JTEP
1
Journal of vacation marketing
1
Latin American business review : journal of the Business Association of Latin American Studies (BALAS)
1
Management decision
1
Measuring consumer behavior in hospitality for enhanced decision making
1
Research in transportation economics
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ECONIS (ZBW)
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Service encounter value and online engagement behaviors
Zhang, Tingting
;
Zhang, Pei
;
Lu, Lu
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012241352
Saved in:
2
Role of airline food quality, price reasonableness, image, satisfaction, and attachment in building re-flying intention
Han, Heesup
;
Lee, Kai-Sean
;
Chua, Bee-Lia
;
Lee, Sanghyeop
; …
- In:
International journal of hospitality management
80
(
2019
),
pp. 91-100
Persistent link: https://www.econbiz.de/10012058616
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