Szkuta, Katarzyna; Pizzicannella, Roberto; Osimo, David - In: Telecommunications Policy 38 (2014) 5, pp. 558-567
In the last 15 years, European countries have invested considerable resources to provide e-government services. Despite of its increasing availability, its level of adoption has not been satisfying. On the other hand, over the last years, coinciding with the web 2.0 trend, the e-government...