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accessRights:"restricted"
~person:"Huang, Dan"
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Consumer behaviour
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Robot
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Roboter
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Artificial intelligence
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Dienstleistungsqualität
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Künstliche Intelligenz
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Service quality
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Service robots
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Acceptance
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Behavioural reasoning theory
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Beziehungsmarketing
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Consumer resistance
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Customer experience
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Customer satisfaction
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Customer service
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Gastronomie
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Gastronomy experiences
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Holiday behaviour
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Hotel front desk
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Hotel industry
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Hotellerie
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Innovation adoption
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Innovationsakzeptanz
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Kundenservice
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Relationship marketing
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Robot chefs
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Huang, Dan
Koster, René de
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Wirtz, Jochen
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Gong, Yeming
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Acemoglu, Daron
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Mende, Martin
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Boysen, Nils
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Hwang, Jinsoo
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Xu, Xianhao
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Zhang, Chanyuan
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Zou, Bipan
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Artuc, Erhan
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Ballestar, María Teresa
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Bastos, Paulo
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Belk, Russell W.
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Chiang, Ai-Hsuan
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DeStefano, Timothy
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Doorn, Jenny van
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Gauquier, Laurens de
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Habib, Maki K.
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Koo, Chulmo
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Lee, Chien-chiang
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Tourism management perspectives : TMP
2
International journal of hospitality management
1
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ECONIS (ZBW)
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1
Tourist acceptance of robot chefs in gastronomy experiences : a behavioural reasoning perspective
Huang, Dan
;
Jin, Xin
;
Huang, Jiahui
;
Kong, Shaojun
- In:
Tourism management perspectives : TMP
48
(
2023
),
pp. 1-19
Persistent link: https://www.econbiz.de/10014461406
Saved in:
2
Consumer resistance to service robots at the hotel front desk : a mixed-methods research
Wang, Xiaohui
;
Zhang, Zhenglan
;
Huang, Dan
;
Li, Zhiyong
- In:
Tourism management perspectives : TMP
46
(
2023
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014310297
Saved in:
3
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
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