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accessRights:"restricted"
~person:"Roy, Sanjit"
~subject:"Satisfaction"
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Search: subject_exact:"Qualität von Dienstleistungen"
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Satisfaction
Dienstleistungsqualität
11
Service quality
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Customer satisfaction
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Kundenzufriedenheit
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Konsumentenverhalten
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Deutschland
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Roy, Sanjit
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Journal of business research : JBR
1
Technological forecasting & social change : an international journal
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ECONIS (ZBW)
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Transforming community well-being through patients' lived experiences
Gallan, Andrew S.
;
McColl-Kennedy, Janet R.
; …
- In:
Journal of business research : JBR
100
(
2019
),
pp. 376-391
Persistent link: https://www.econbiz.de/10012023814
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2
Constituents and consequences of smart customer experience in retailing
Roy, Sanjit
;
Balaji, M. S.
;
Sadeque, Saalem
;
Bang, Nguyen
; …
- In:
Technological forecasting & social change : an …
124
(
2017
),
pp. 257-270
Persistent link: https://www.econbiz.de/10011899384
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