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accessRights:"restricted"
~subject:"Kundenzufriedenheit"
~type_genre:"Konferenzbeitrag"
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Application of affective engineering to service industries : feelings from airlines' in-flight service elements
Park, Min-Je
;
Park, Jong Woo
;
Yoo, Hanjoo
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1025-1042
Persistent link: https://www.econbiz.de/10011918825
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