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institution:"Nomos Verlagsgesellschaft"
~institution:"European Business School <Oestrich-Winkel>"
~subject:"Beziehungsmanagement"
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Search: subject_exact:"Customer retention"
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Beziehungsmanagement
Kundenbindung
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Customer retention
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Customer satisfaction
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Kundenzufriedenheit
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Gouthier, Matthias H.J.
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Langmann, Kristin
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Nomos Verlagsgesellschaft
European Business School <Oestrich-Winkel>
Springer Fachmedien Wiesbaden
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Center for Service Excellence
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Eberhard Karls Universität Tübingen
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Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
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Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
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ECONIS (ZBW)
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Servicequalität in internen und externen Kunden-Lieferanten-Beziehungen : Antezedenzien und Effekte in einer modifizierten Service-Profit Chain
Langmann, Kristin
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Center for Service Excellence
-
2018
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1. Auflage
Persistent link: https://www.econbiz.de/10011709796
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