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isPartOf:"Achieving competitive advantage through quality management"
~isPartOf:"International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA"
~subject:"Firm performance"
~subject:"Spain"
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Firm performance
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Quality management
78
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12
Dienstleistungsqualität
11
Service quality
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Bernardo, Merce
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Navarro García, Antonio
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Río Rama, María de la Cruz del
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Álvarez-García, José
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Alonso-Almeida, María del Mar
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Achieving competitive advantage through quality management
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
69
International journal of quality & reliability management
52
The TQM journal : the international review of organizational improvement
43
Total quality management & business excellence
42
International journal of productivity and quality management : IJPQM
36
International journal of production economics
24
International journal of production research
15
Quality management journal : QMJ
13
International journal of hospitality management
9
Journal of operations management
9
The international journal of productivity and performance management : IJPPM
9
Benchmarking : an international journal ; BIJ
7
International journal of business excellence
7
The service industries journal
7
Business process management journal
6
Pakistan journal of commerce and social sciences
6
Amfiteatru economic : an economic and business research periodical
5
Journal of business research : JBR
5
Cogent business & management
4
IEEE transactions on engineering management : EM
4
International journal of business excellence : IJBEX
4
International journal of process management and benchmarking : IJPMB
4
International journal of six sigma and competitive advantage : IJSSCA
4
Journal of industrial engineering and management : JIEM
4
Management research review
4
Service business
4
DBA Africa management review
3
Economic research
3
Global business review
3
Human systems management : HSM
3
International journal of business performance management
3
International journal of contemporary hospitality management
3
International journal of financial research
3
International journal of quality and innovation
3
International journal of technology management : IJTM
3
Management : journal of contemporary management issues
3
Technological forecasting & social change : an international journal
3
The international journal of productivity and performance management
3
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ECONIS (ZBW)
23
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1
Quality ambidexterity, competitive strategies, and financial performance : an empirical study in industrial firms
Herzallah, Ahmad
;
Gutierrez-Gutierrez, Leopoldo J.
; …
- In:
International journal of operations & production …
37
(
2017
)
10
,
pp. 1496-1519
Persistent link: https://www.econbiz.de/10011779120
Saved in:
2
Evaluating the effects of supply chain quality management on food firms' performance : the mediating role of food certification and reputation
Song, Hua
;
Turson, Rabia
;
Ganguly, Anirban
;
Yu, Kangkang
- In:
International journal of operations & production …
37
(
2017
)
10
,
pp. 1541-1562
Persistent link: https://www.econbiz.de/10011779133
Saved in:
3
The relationship between organizational culture and quality techniques, and its impact on operational performance
Gambi, Lillian Do Nascimento
;
Boer, Harry
;
Gerolamo, …
- In:
International journal of operations & production …
35
(
2015
)
10
,
pp. 1460-1484
Persistent link: https://www.econbiz.de/10011349822
Saved in:
4
The relationship between the online consumer's profile and the type of service encounter in the online travel agencies
Barrera-Barrera, Ramón
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 265-277)
.
2015
Persistent link: https://www.econbiz.de/10011300801
Saved in:
5
Quality in the Spanish university system : challenges and opportunities
Vaquero-García, Alberto
;
Ferreiro-Seoane, Francisco J.
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 205-217)
.
2015
Persistent link: https://www.econbiz.de/10011300813
Saved in:
6
Integration of information in higher education institutions for quality evaluation
Lopes, Rui Pedro
;
Àlvarez-García, José
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 191-203)
.
2015
Persistent link: https://www.econbiz.de/10011300817
Saved in:
7
The ISO 9001 standard in the Spanish construction industry
Prado-Román, Camilo
;
Castillo-Peces, Carlos del
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 143-154)
.
2015
Persistent link: https://www.econbiz.de/10011300827
Saved in:
8
A new paradigm in the planning and management of quality hotel services : health tourism
Estelles-Miguel, Sofía
;
Moreno Más, María Amalia
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 133-142)
.
2015
Persistent link: https://www.econbiz.de/10011300843
Saved in:
9
Tourism for all and performance : an analysis of accessibility management in hotels
Calvo-Mora, Arturo
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 111-132)
.
2015
Persistent link: https://www.econbiz.de/10011300846
Saved in:
10
Quality certifications as hotel selction criteria
Caso, Laura
;
Iglesias, Víctor
;
Ballina, Francisco …
- In:
Achieving competitive advantage through quality management
,
(pp. 95-110)
.
2015
Persistent link: https://www.econbiz.de/10011300852
Saved in:
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