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isPartOf:"Amfiteatru economic : an economic and business research periodical"
~isPartOf:"International journal of services and operations management : IJSOM"
~isPartOf:"Total quality management & business excellence"
~subject:"quality management"
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quality management
Quality management
319
Qualitätsmanagement
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Dienstleistungsqualität
66
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66
Standardisierung
52
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Firm performance
40
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total quality management
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Elg, Mattias
3
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Backström, Tomas
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Amfiteatru economic : an economic and business research periodical
International journal of services and operations management : IJSOM
Total quality management & business excellence
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
46
International journal of productivity and quality management : IJPQM
44
Quality management journal : QMJ
27
International journal of production research
24
Manufacturing & service operations management : M & SOM
10
IEEE transactions on engineering management : EM
7
International journal of quality and innovation
7
Management science : journal of the Institute for Operations Research and the Management Sciences
5
Cogent business & management
4
European research studies
4
International journal of services and operations management
4
Key challenges and opportunities for quality, sustainability and innovation in the fourth industrial revolution : quality and service management in the fourth industrial revolution - sustainability and value co-creation
4
International journal of process management and benchmarking : IJPMB
3
International journal of services technology and management
3
Journal of business economics and management
3
Production and operations management : an international journal of the Production and Operations Management Society
3
ESMT working paper
2
European journal of industrial engineering : EJIE
2
Foundations of Management : the journal of Warsaw University of Technology
2
Journal of industrial engineering and management : JIEM
2
Journal of management analytics
2
Journal of risk and financial management : JRFM
2
The service industries journal
2
Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
1
Administrative Sciences : open access journal
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Asia Pacific business review
1
Asia-Pacific journal of management research and innovation : APJMRI
1
Asset management : strategies, opportunities and challenges
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Business & society
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Business strategy and the environment
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CEPAL review
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Czech journal of social sciences, business and economics : an international multidisciplinary refereed journal of social sciences, business and economics
1
Discussion paper / Statistics Netherlands
1
Economics, management and financial markets
1
European journal of cross-cultural competence and management
1
European journal of international management : EJIM
1
Financial internet quarterly
1
Frontiers of business research in China : selected publications from Chinese universities
1
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ECONIS (ZBW)
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1
ISO 9001 maintenance, decertification and recertification : a systematic literature review
Camango, Crispim
;
Cândido, Carlos J. F.
- In:
Total quality management & business excellence
34
(
2023
)
13/14
,
pp. 1764-1796
Persistent link: https://www.econbiz.de/10014369726
Saved in:
2
Entrepreneurial failure analysis using quality management approaches
Safari, Arsalan
;
Das, Amit
- In:
Total quality management & business excellence
34
(
2023
)
2
,
pp. 235-260
Persistent link: https://www.econbiz.de/10013550050
Saved in:
3
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
4
Analysing the relationship between QM, performance appraisal and pay for performance
Bayo-Moriones, Alberto
;
Torre, Rocio de la
- In:
Total quality management & business excellence
33
(
2022
)
9
,
pp. 1056-1083
Persistent link: https://www.econbiz.de/10013352664
Saved in:
5
Is quality management a competitive advantage? : a study after the Spanish financial crisis in the furniture industry
Sánchez-Alegría, Santiago
;
Lizarraga-Dalloa, Fermín
; …
- In:
Total quality management & business excellence
33
(
2022
)
12
,
pp. 1344-1365
Persistent link: https://www.econbiz.de/10013352676
Saved in:
6
Understanding the formation process of negative customer engagement behaviours : a quantitative and qualitative interpretation
Zang, Luning
;
Liu, Yuying
;
Sun, Xiaojing
;
Wen, Decheng
- In:
Total quality management & business excellence
35
(
2024
)
1/2
,
pp. 170-201
Persistent link: https://www.econbiz.de/10014513347
Saved in:
7
Exploring driver and user perspectives of service quality in sharing economy transport platforms
Amat-Lefort, Natalia
;
Marimon, Frederic
;
Mas-Machuca, Marta
- In:
Total quality management & business excellence
34
(
2023
)
11/12
,
pp. 1315-1333
Persistent link: https://www.econbiz.de/10014320290
Saved in:
8
Investigating the strategic interaction between QMS, organisational agility and innovative performance
Coffin, Nicholas
;
Tang, Herman
- In:
Total quality management & business excellence
34
(
2023
)
9/10
,
pp. 1096-1107
Persistent link: https://www.econbiz.de/10014284749
Saved in:
9
Quality and asset management : conceptual compatibility towards sustainable infrastructures management
Sousa, Vitor
;
Meireles, Inês
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 743-767
Persistent link: https://www.econbiz.de/10013550281
Saved in:
10
The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry
Tarí, Juan José
;
Pereira-Moliner, Jorge
;
Molina …
- In:
Total quality management & business excellence
33
(
2022
)
14
,
pp. 1656-1673
Persistent link: https://www.econbiz.de/10013415861
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