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isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"Materialien / RWI"
~person:"Carrión, Gabriel Cepeda"
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Carrión, Gabriel Cepeda
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Benchmarking : an international journal ; BIJ
Journal of business research : JBR
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Service value revisited : specifying a higher-order, formative measure
Ruiz, David Martín
;
Gremler, Dwayne D.
;
Washburn, Judith H.
- In:
Journal of business research : JBR
61
(
2008
)
12
,
pp. 1278-1291
Persistent link: https://www.econbiz.de/10003784938
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