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isPartOf:"Benchmarking : an international journal ; BIJ"
~isPartOf:"Schriftenreihe im Tourismus : Beiträge zu Themen der Tourismuswirtschaft"
~isPartOf:"Serie research memoranda / Vrije Universiteit, Faculteit der Economische Wetenschappen en Bedrijfskunde"
~subject:"2009"
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Städtetourismus
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Urban tourism
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Deutschland
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Tourism industry
3
Tourismuswirtschaft
3
Amsterdam
2
Tourism policy
2
Tourismuspolitik
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Beschwerdemanagement
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Beziehungsmarketing
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Bottleneck
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Cartagena (Colombia)
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Cartagena (Kolumbien)
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Central city
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Colombia
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Complaint management
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Cruise
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Customer satisfaction
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Dienstleistungsqualität
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E-Government
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E-government
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Engpass
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Genoa
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Genua
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Holiday behaviour
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Innenstadt
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Kolumbien
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Kreuzfahrt
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Kundenzufriedenheit
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Leipzig
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Location factor
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Management information system
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Brida, Juan Gabriel
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Garrido, Nicolás
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Such Devesa, María Jesús
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Benchmarking : an international journal ; BIJ
Schriftenreihe im Tourismus : Beiträge zu Themen der Tourismuswirtschaft
Serie research memoranda / Vrije Universiteit, Faculteit der Economische Wetenschappen en Bedrijfskunde
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Cruise passengers' satisfaction : Cartagena de Indias
Brida, Juan Gabriel
;
Garrido, Nicolás
;
Such Devesa, …
- In:
Benchmarking : an international journal ; BIJ
19
(
2012
)
1
,
pp. 52-69
Persistent link: https://www.econbiz.de/10009539915
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