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isPartOf:"Business performance measurement and management : new contexts, themes and challenges"
~isPartOf:"International journal of hospitality management"
~source:"econis"
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Search: subject_exact:"KPI (Key performance indicator)"
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Performance measurement
74
Performance-Messung
74
Hotel industry
42
Hotellerie
42
Firm performance
28
Unternehmenserfolg
28
Customer satisfaction
9
Dienstleistungsqualität
9
Hotel performance
9
Kundenzufriedenheit
9
Performance management
9
Performance-Management
9
Service quality
9
Performance
8
Beziehungsmarketing
7
Relationship marketing
7
Balanced Scorecard
6
Balanced scorecard
6
Gastgewerbe
6
Hospital
6
Hospitality
6
Hospitality industry
6
Krankenhaus
6
Sustainability
6
Nachhaltigkeit
5
Arbeitsverhalten
4
Consumer behaviour
4
Financial performance
4
Hotel
4
Konsumentenverhalten
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Quality management
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Qualitätsmanagement
4
Strategic management
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Strategisches Management
4
Work behaviour
4
AHP approach
3
AHP-Verfahren
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Arbeitsorganisation
3
Brand management
3
Corporate Social Responsibility
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Article
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17
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Case study
3
Fallstudie
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English
74
Author
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Sainaghi, Ruggero
4
Assaf, A. Georges
3
Baggio, Rodolfo
3
Cagnazzo, Luca
3
Elbanna, Said
3
Josiassen, Alexander
3
Phillips, Paul
3
Taticchi, Paolo
3
Certa, Antonella
2
D'Angella, Francesca
2
Enea, Mario
2
Galetzka, Mirjam
2
Guerra, Luigi
2
Hodari, Demian
2
Kamel, Hany
2
Kim, Woo Gon
2
Mauri, Aurelio
2
Molina Azorín, José Francisco
2
Naviglio, Giuseppe
2
Parisi, Cristiana
2
Pereira-Moliner, Jorge
2
Pruyn, Ad
2
Ren, Shuang
2
Sole, Francesco
2
Tarí, Juan José
2
Tonelli, Flavio
2
Turner, Michael J.
2
Woo, Linda
2
Xie, Karen L.
2
Abbott, JéAnna Lanza
1
Abdel-Maksoud, Ahmed
1
Al-Hajri, Abdullah
1
Albayrak, Tahir
1
Alcántara-Pilar, Juan Miguel
1
Altin, Mehmet
1
Alves, Helena
1
Asfalti, Andrea
1
Aubke, Florian
1
Ayoun, Baker
1
Babalola, Mayowa T.
1
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Business performance measurement and management : new contexts, themes and challenges
International journal of hospitality management
International journal of production research
161
The international journal of productivity and performance management : IJPPM
146
International journal of production economics
123
Public performance & management review
110
Benchmarking : an international journal ; BIJ
101
International journal of productivity and quality management : IJPQM
90
Journal of business research : JBR
90
SpringerLink / Bücher
87
The international journal of productivity and performance management
86
Omega : the international journal of management science
78
Measuring business excellence : the journal of organizational performance management
68
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
67
European journal of operational research : EJOR
63
International journal of quality & reliability management
55
Management accounting research
55
Journal of management accounting research : JMAR
53
International journal of business excellence
50
International journal of business performance management
49
Journal of business ethics : JOBE
49
Industrial marketing management : the international journal for industrial and high-tech firms
48
International journal of services and operations management
48
The service industries journal
48
Business process management journal
47
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
47
The journal of alternative investments
46
Public management review
45
International journal of logistics systems and management
44
Journal of banking & finance
44
International public management journal
43
Total quality management & business excellence
43
International journal of project management : the journal of The International Project Management Association
41
The journal of portfolio management : JPM
40
The accounting review : a publication of the American Accounting Association
39
Cogent business & management
38
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
38
Supply chain management : an international journal
38
Tourism management : research, policies, practice
37
Advances in management accounting : a research annual
36
Journal of accounting & organizational change
35
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ECONIS (ZBW)
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1
Unveiling the potential of hotel mergers : a hybrid DEA approach for optimizing sector-wide performance in the hospitality industry
Oukil, Amar
;
Kennedy, Rowan Elodie
;
Al-Hajri, Abdullah
; …
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014457794
Saved in:
2
Cross-dimensional measures of asset lightness and fee orientation in lodging groups
Lussi, Sonja
;
Masset, Philippe
;
Weisskopf, Jean-Philippe
; …
- In:
International journal of hospitality management
109
(
2023
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014282482
Saved in:
3
Should I admit my wrongdoings? : examining stealing thunder in the context of performance evaluations
Guchait, Priyanko
;
Guzzo, Renata Fernandes
;
Wang, Xingyu
; …
- In:
International journal of hospitality management
115
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014487562
Saved in:
4
The role of financial performance of Eurostoxx listed hotel companies in determining CEO compensation
Fullana, Olga
;
Priego de la Cruz, Alba María
;
Toscano, …
- In:
International journal of hospitality management
104
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013255938
Saved in:
5
Measuring the effect of infectious disease-induced uncertainty on hotel room demand : a longitudinal analysis of U.S. hotel industry
Ozdemir, Ozgur
;
Kizildag, Murat
;
Dogru, Tarik
; …
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013209258
Saved in:
6
The effectiveness of value- and calculation-based management controls in hotels
Monteiro, Januário
;
Malagueño, Ricardo
;
Lunkes, …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185208
Saved in:
7
Supplier innovativeness in supply chain integration and sustainable performance in the hotel industry
Espino-Rodríguez, Tomás F.
;
Taha, Mahmoud Gebril
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013266164
Saved in:
8
How do dynamic capabilities explain hotel performance?
Pereira-Moliner, Jorge
;
Molina Azorín, José Francisco
; …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10013198480
Saved in:
9
Operating synergy and marketplace performance of dual-branded hotels
Kim, Minsun
;
Tang, Chun-Hung
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013198495
Saved in:
10
Developing ambidexterity through quality management and their effects on performance
Pertusa-Ortega, Eva M.
;
Tarí, Juan José
; …
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012425201
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