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isPartOf:"Business performance measurement and management : new contexts, themes and challenges"
~isPartOf:"International journal of hospitality management"
~subject:"Hotel performance"
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Search: subject_exact:"KPI (Key performance indicator)"
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Hotel performance
Performance measurement
74
Performance-Messung
74
Hotel industry
42
Hotellerie
42
Firm performance
28
Unternehmenserfolg
28
Customer satisfaction
9
Dienstleistungsqualität
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Performance-Management
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Balanced Scorecard
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Balanced scorecard
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Hospital
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Nachhaltigkeit
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Strategisches Management
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Assaf, A. Georges
2
Baggio, Rodolfo
2
Josiassen, Alexander
2
Mauri, Aurelio
2
Phillips, Paul
2
Sainaghi, Ruggero
2
Woo, Linda
2
Brymer, Robert A.
1
Cvelbar, Ljubica Knežević
1
DeFranco, Agnes
1
Eid, Riyad
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Elbanna, Said
1
Hua, Nan
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Kamel, Hany
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Kim, Woo Gon
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Kock, Florian
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Lim, Hyunjung
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Lunkes, Rogério J.
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Malagueño, Ricardo
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Monteiro, Januário
1
Morosan, Cristian
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Santos, Edicreia Andrade dos
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Business performance measurement and management : new contexts, themes and challenges
International journal of hospitality management
International journal of contemporary hospitality management
4
Journal of hospitality and tourism insights
3
Tourism management perspectives : TMP
3
Tourism management : research, policies, practice
2
Journal of hospitality marketing & management
1
Journal of science and technology policy management : JSTPC
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Management decision
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Omega : the international journal of management science
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ECONIS (ZBW)
9
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1
The effectiveness of value- and calculation-based management controls in hotels
Monteiro, Januário
;
Malagueño, Ricardo
;
Lunkes, …
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013185208
Saved in:
2
Hotel performance : rigor and relevant research topics
Sainaghi, Ruggero
;
Phillips, Paul
;
Baggio, Rodolfo
; …
- In:
International journal of hospitality management
78
(
2019
),
pp. 13-26
Persistent link: https://www.econbiz.de/10012012690
Saved in:
3
Internationalization and hotel performance : agglomeration-related moderators
Woo, Linda
;
Assaf, A. Georges
;
Josiassen, Alexander
; …
- In:
International journal of hospitality management
82
(
2019
),
pp. 48-58
Persistent link: https://www.econbiz.de/10012121392
Saved in:
4
Cross-citation and authorship analysis of hotel performance studies
Sainaghi, Ruggero
;
Phillips, Paul
;
Baggio, Rodolfo
; …
- In:
International journal of hospitality management
73
(
2018
),
pp. 75-84
Persistent link: https://www.econbiz.de/10011886689
Saved in:
5
Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation
Elbanna, Said
;
Eid, Riyad
;
Kamel, Hany
- In:
International journal of hospitality management
51
(
2015
),
pp. 105-114
Persistent link: https://www.econbiz.de/10011413952
Saved in:
6
The effects of customer voice on hotel performance
Assaf, A. Georges
;
Josiassen, Alexander
;
Cvelbar, …
- In:
International journal of hospitality management
44
(
2015
),
pp. 77-83
Persistent link: https://www.econbiz.de/10010501234
Saved in:
7
The effectiveness of managing social media on hotel performance
Kim, Woo Gon
;
Lim, Hyunjung
;
Brymer, Robert A.
- In:
International journal of hospitality management
44
(
2015
),
pp. 165-171
Persistent link: https://www.econbiz.de/10010501914
Saved in:
8
The other side of technology adoption : examining the relationships between e-commerce expenses and hotel performance
Hua, Nan
;
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of hospitality management
45
(
2015
),
pp. 109-120
Persistent link: https://www.econbiz.de/10010503883
Saved in:
9
The business value of online consumer reviews and management response to hotel performance
Xie, Karen L.
;
Zhang, Zili
;
Zhang, Ziqiong
- In:
International journal of hospitality management
43
(
2014
),
pp. 1-12
Persistent link: https://www.econbiz.de/10010427938
Saved in:
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