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isPartOf:"Client centricity : relationship management in banking"
~isPartOf:"European journal of marketing : EJM"
~subject:"Database marketing"
~subject:"Kundenzufriedenheit"
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Database marketing
Kundenzufriedenheit
Customer retention
8
Kundenbindung
6
Consumer behaviour
5
Konsumentenverhalten
5
Beziehungsmarketing
3
Customer satisfaction
3
Relationship marketing
3
Bank marketing
2
Bankmarketing
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Spain
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Spanien
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Structural equation model
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Strukturgleichungsmodell
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Bank
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Cognition
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Comparison
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Computer-assisted marketing
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Corporate Social Responsibility
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Corporate social responsibility
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Customer loyalty
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Denmark
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Dienstleistungsqualität
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Dänemark
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Eating habit
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Einzelhandel
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Employee retention
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Erfolgsfaktor
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Financial services
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Finanzdienstleistung
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Fischereiprodukt
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Fishery product
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IT-gestütztes Marketing
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Inter-firm cooperation
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Coussement, Kristof
1
Fullerton, Gordon
1
Hansen, Håvard
1
Pérez, Andrea
1
Rodríguez del Bosque, Ignacio A.
1
Sallis, James E.
1
Salmones, María del Mar García de los
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Client centricity : relationship management in banking
European journal of marketing : EJM
Journal of retailing and consumer services
21
SpringerLink / Bücher
8
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
7
Journal of business research : JBR
6
The journal of services marketing
5
The service industries journal
5
Gabler Edition Wissenschaft
4
International journal of contemporary hospitality management
4
International journal of hospitality management
4
Journal of the Academy of Marketing Science
4
Psychology & marketing
4
Asia Pacific journal of marketing and logistics
3
Information systems and e-business management : ISeB
3
International journal of management and economics
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of marketing analytics : JMA
3
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
3
Journal of travel and tourism marketing
3
Kundenmanagement & Electronic Commerce
3
Schriftenreihe Merkur : Schriften zum innovativen Marketing-Management
3
Services marketing quarterly
3
Australasian marketing journal
2
Bangladesh journal of political economy
2
Business and Economic Research : BER
2
Cogent business & management
2
Electronic commerce research and applications
2
Handbook of research on retailer-consumer relationship development
2
International journal of business excellence
2
International journal of business information systems : IJBIS
2
International journal of economic research
2
International journal of electronic marketing and retailing : IJEMR
2
International journal of management concepts and philosophy : IJMCP
2
International journal of process management and benchmarking : IJPMB
2
International journal of services and operations management : IJSOM
2
Journal for global business advancement : JGBA
2
Journal of African business
2
Journal of business economics and management
2
Journal of contemporary management : JMC
2
Journal of hospitality marketing & management
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ECONIS (ZBW)
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Improving customer retention management through cost-sensitive learning
Coussement, Kristof
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 477-496
Persistent link: https://www.econbiz.de/10010371318
Saved in:
2
The moderating effect of normative commitment on the service quality-customer retention relationship
Fullerton, Gordon
- In:
European journal of marketing : EJM
48
(
2014
)
3/4
,
pp. 657-673
Persistent link: https://www.econbiz.de/10010371627
Saved in:
3
The moderating effects of need for cognition on drivers of customer loyalty
Hansen, Håvard
;
Samuelsen, Bendik M.
;
Sallis, James E.
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1157-1176
Persistent link: https://www.econbiz.de/10009786600
Saved in:
4
The effect of corporate associations on consumer behaviour
Pérez, Andrea
;
Salmones, María del Mar García de los
; …
- In:
European journal of marketing : EJM
47
(
2013
)
1/2
,
pp. 218-238
Persistent link: https://www.econbiz.de/10009718536
Saved in:
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