Maricela, Trujillo Flores Mara; Arturo, Rivas Tovar Luis; … - In: Contaduría y Administración 59 (2014) 1, pp. 195-228
From a comprehensive review of the state of the art about mobbing, the models used on its quantification were identified. The data analysis concluded that there is a variety within variables used to measure the phenomenon; it stands out that none of them considers the emotional intelligence...