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~isPartOf:"Tourism management : research, policies, practice"
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Discussion paper
Tourism management : research, policies, practice
Journal of retailing and consumer services
24
International journal of hospitality management
9
International journal of services and operations management
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The journal of services marketing
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Cogent business & management
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International journal of contemporary hospitality management
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Journal of travel and tourism marketing
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Telecommunications policy : the international journal of digital economy, data sciences and new media
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International journal of business information systems : IJBIS
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International journal of electronic customer relationship management : IJECRM
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Journal of global information management : an official publication of the Information Resources Management Association
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International journal of quality & reliability management
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International journal of services, economics and management
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International journal of technology marketing : IJTMkt
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Journal of business research : JBR
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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ECONIS (ZBW)
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1
Does love become hate or forgiveness after a double deviation? : the case of hotel loyalty program members
Lee, Jin-soo
;
Kim, Jungkeun
;
Hwang, Jinsoo
;
Cui, Yuanyuan
- In:
Tourism management : research, policies, practice
84
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012494600
Saved in:
2
Exploring agape : tourists on the island of love
Christou, Prokopis A.
- In:
Tourism management : research, policies, practice
68
(
2018
),
pp. 13-22
Persistent link: https://www.econbiz.de/10011870756
Saved in:
3
Make a customer, not a sale : tourist satisfaction in Hong Kong
Agyeiwaah, Elizabeth
;
Adongo, Raymond
;
Dimache, Alexandru
; …
- In:
Tourism management : research, policies, practice
57
(
2016
),
pp. 68-79
Persistent link: https://www.econbiz.de/10011555494
Saved in:
4
The effects of perceived justice on recovery satisfaction, trust, word-of-mouth, and revisit intention in upscale hotels
Kim, Taegoo
;
Kim, Woo Gon
;
Kim, Hong-Bumm
- In:
Tourism management : research, policies, practice
30
(
2009
)
1
,
pp. 51-62
Persistent link: https://www.econbiz.de/10009523948
Saved in:
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