van der Heijden, Matthieu; Iskandar, Bermawi P. - In: European Journal of Operational Research 224 (2013) 2, pp. 302-312
Manufacturers supplying products under warranty need a strategy to deal with failures during the warranty period: repair the product or replace it by a new one, depending on e.g. age and/or usage of the failed product. An (implicit) assumption in virtually all models is that new products to...