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isPartOf:"Gabler Research"
~subject:"Call centre"
~subject:"Marketing management"
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Journal of marketing communications
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International journal of contemporary hospitality management
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ECONIS (ZBW)
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Corporate Branding im Spannungsfeld von Unternehmens- und Marketingkommunikation : Grundlagen, Fallstudien und empirische Erkenntnisse in Commodity-Branchen
Süss, Werner
;
Zerfaß, Ansgar
;
Dühring, Lisa
-
2011
-
1. Aufl.
Persistent link: https://www.econbiz.de/10009125914
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2
Integrierte Multichannel-Kommunikation im Einzelhandel
Schmieder, Ulf-Marten
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003879295
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3
Service- und Ereignisorientierung im Contact-Center : Entwicklung eines Referenzmodells zur Prozessautomatisierung
Jobst, Daniel
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008659543
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