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isPartOf:"Gabler Research"
~subject:"Call centre"
~subject:"Theory"
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Games and economic behavior
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Service- und Ereignisorientierung im Contact-Center : Entwicklung eines Referenzmodells zur Prozessautomatisierung
Jobst, Daniel
-
2010
-
1. Aufl.
Persistent link: https://www.econbiz.de/10008659543
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2
Markenwert und Markenwertermittlung : eine systematische Modelluntersuchung und -bewertung
Bentele, Günter
;
Buchele, Mark-Steffen
;
Hoepfner, Jörg
; …
-
2009
-
3. Aufl.
Persistent link: https://www.econbiz.de/10003858812
Saved in:
3
Modellierung von Kommunikationsprozessen in KMU-Netzwerken : Grundlagen und Ansätze
Schütze, Jens
-
2009
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003757607
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