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isPartOf:"Global business and organizational excellence : a review of research & best practices"
~isPartOf:"Health care management review : HCM review"
~isPartOf:"International journal of services and operations management : IJSOM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
632
Qualitätsmanagement
632
Dienstleistungsqualität
121
Service quality
121
Customer satisfaction
67
Kundenzufriedenheit
67
Product quality
49
Produktqualität
49
Standardisierung
49
Standardization
49
quality management
49
Einführung
47
Implementation
47
Firm performance
46
Performance measurement
46
Performance-Messung
46
Unternehmenserfolg
46
Gesundheitsversorgung
44
Health care
44
Hospital
44
Krankenhaus
44
total quality management
41
USA
40
United States
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Innovation
36
Business process management
35
Prozessmanagement
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33
Health care system
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Industrie
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TQM
29
Beziehungsmarketing
28
Lean Management
28
Lean management
28
Relationship marketing
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27
Spain
27
Spanien
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Undetermined
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621
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631
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631
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Case study
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Fallstudie
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Collection of articles of several authors
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Sammelwerk
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English
632
Author
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Dahlgaard, Jens Jörn
20
Dahlgaard-Park, Su Mi
12
Casadesús, Martí
8
Antony, Jiju
7
McAlearney, Ann Scheck
7
He, Zhen
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Pires, António Ramos
5
Elg, Mattias
4
Garman, Andrew N.
4
Jochem, Roland
4
Mann, Robin
4
Marimon, Frederic
4
Robbins, Julie
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Bernardo, Merce
3
Brotons, José M.
3
Cheng, Ching-Chan
3
Dervitsiotis, Kostas N.
3
Devadasan, S. R.
3
Garengo, Patrizia
3
Gowen, Charles, III.
3
Gremyr, Ida
3
Harrison, Michael I.
3
Iwaarden, Jos van
3
Jang, Jiun-yi
3
Karapetrovic, Stanislav
3
Liao, Ying Ying
3
Lin, Binshan
3
Martínez-Costa, Micaela
3
McFadden, Kathleen L.
3
Ooi, Keng-boon
3
Sampaio, Paulo
3
Sansalvador, Manuel E.
3
Shortell, Stephen M.
3
Singer, Sara J.
3
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Published in...
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Global business and organizational excellence : a review of research & best practices
Health care management review : HCM review
International journal of services and operations management : IJSOM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
353
Total quality management & business excellence
250
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
43
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of quality and innovation
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
Six Sigma in der Finanzbranche
30
International journal of business information systems : IJBIS
29
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ECONIS (ZBW)
632
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632
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1
How social networks influence the local implementation of initiatives developed in quality improvement collaboratives in health care : a qualitative process study
Gillner, Sandra
;
Oppel, Eva-Maria
- In:
Health care management review : HCM review
49
(
2024
)
2
,
pp. 148-157
Persistent link: https://www.econbiz.de/10014508022
Saved in:
2
Distributed leadership in health quality improvement collaboratives
Carstensen, Kathrine
;
Kjeldsen, Anne Mette
;
Nielsen, …
- In:
Health care management review : HCM review
49
(
2024
)
1
,
pp. 46-58
Persistent link: https://www.econbiz.de/10014455378
Saved in:
3
Factors driving differences in the adoption of quality management practices among hospitals : a two-phase, sequential mixed-methods analysis
Hoogestraat, Fenja
;
Oppel, Eva-Maria
;
Winter, Vera
- In:
Health care management review : HCM review
49
(
2024
)
3
,
pp. 161-175
Persistent link: https://www.econbiz.de/10014635049
Saved in:
4
New approach of lean management concept : procedure and practical case in the automotive sector
Boutayeb, Abdelouahed
;
Ennadi, Abdelali
;
Chamat, Abderrahim
- In:
International journal of services and operations …
47
(
2024
)
1
,
pp. 97-122
Persistent link: https://www.econbiz.de/10015063457
Saved in:
5
Eliminating end-of-line rejections : a quality filter mapping approach
P Raghuram
;
Srikanth, Ashwin
;
Mandesh, P. Rithan
- In:
International journal of services and operations …
47
(
2024
)
1
,
pp. 123-140
Persistent link: https://www.econbiz.de/10015063459
Saved in:
6
A Six Sigma approach for package management process in a courier company
Delahoz-Dominguez, Enrique
;
Fontalvo-Herrera, Tomás
; …
- In:
International journal of services and operations …
47
(
2024
)
2
,
pp. 198-210
Persistent link: https://www.econbiz.de/10015063475
Saved in:
7
Estimating opportunities for errors in multimodal logistics system in global business
Sinha, Deepankar
- In:
International journal of services and operations …
47
(
2024
)
2
,
pp. 256-275
Persistent link: https://www.econbiz.de/10015063489
Saved in:
8
Realising leadership in Indian market by Deming awarded original equipment manufacturing industry through TQM
Gupta, Pardeep
;
Mittal, Ankesh
- In:
International journal of services and operations …
44
(
2023
)
3
,
pp. 426-441
Persistent link: https://www.econbiz.de/10014311723
Saved in:
9
Facilitators of palliative care quality improvement team cohesion : lessons from a seven-site implementation project in India
Connell, Natalie B.
;
Zupanc, Sophia N.
;
Lorenz, Karl A.
; …
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 219-228
Persistent link: https://www.econbiz.de/10014313760
Saved in:
10
Impact of performance-based budgeting on quality outcomes in U.S. military health care facilities
Decker, Kimberly L.
;
Schwab, Stephen D.
;
Bazzoli, Gloria J.
- In:
Health care management review : HCM review
48
(
2023
)
3
,
pp. 249-259
Persistent link: https://www.econbiz.de/10014313814
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