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isPartOf:"Grundlagen des After Sales Marketing"
~subject:"Customer retention"
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Customer retention
Customer service
8
Kundenservice
8
Customer satisfaction
2
Dienstleistungsqualität
2
Kundenzufriedenheit
2
Service quality
2
Anforderungsprofil
1
Automation
1
Automatisierung
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Business model
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Capacity planning
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Competitive advantage
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Contract law
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Customer value
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Dienstleistungsmanagement
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Dienstleistungsmarketing
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Erfolgsfaktor
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Geschäftsmodell
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Human Resource Management
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Industrie
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Information provision
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Informationsversorgung
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Kapazitätsplanung
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Law of obligations
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Leistungsanreiz
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Manufacturing industries
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Measurement
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Messung
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Occupational profile
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Organisatorischer Wandel
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Organizational change
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Outsourcing
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Performance incentive
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Personalmanagement
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Product liability
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German
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Pepels, Werner
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Grundlagen des After Sales Marketing
Journal of contemporary management : JMC
2
Academy of Management journal : AMJ
1
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
1
Australasian marketing journal
1
Business and Economic Research : BER
1
Business process management journal
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
International journal of business
1
International journal of contemporary hospitality management
1
International journal of logistics systems and management
1
International journal of management development : IJMD
1
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
1
International journal of services and operations management : IJSOM
1
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
1
Journal of marketing theory and practice
1
Journal of retailing and consumer services
1
Journal of service theory and practice
1
Journal of transport economics & policy : JTEP
1
MIS quarterly executive
1
Markt- und Absatzprognosen : Modelle, Methoden, Anwendung
1
Research monograph
1
Strategies and tools for managing connected consumers
1
Technological forecasting & social change : an international journal
1
The TQM journal : the international review of organizational improvement
1
The journal of applied business research
1
The journal of product innovation management : an international publication of the Product Development & Management Association
1
Tourism management perspectives : TMP
1
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ECONIS (ZBW)
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Die Bedeutung von Dienstleistungen
Pepels, Werner
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2014
Persistent link: https://www.econbiz.de/10010457863
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