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isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
~isPartOf:"Journal of marketing theory and practice"
~isPartOf:"Journal of service research"
~isPartOf:"Sales management : a multinational perspective"
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Salespeople
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Harvard-Business-Manager : das Wissen der Besten
Journal of marketing theory and practice
Journal of service research
Sales management : a multinational perspective
Industrial marketing management : the international journal for industrial and high-tech firms
153
The journal of personal selling & sales management : JPSSM
152
Journal of business research : JBR
108
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Journal of marketing
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SpringerLink / Bücher
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Journal of business ethics : JOBE
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Journal of marketing education : JME
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European journal of marketing : EJM
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The Oxford handbook of strategic sales and sales management
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International journal of retail & distribution management
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Psychology & marketing
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Journal of marketing theory and practice : JMTP
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Journal of service research : JSR
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Marketing letters : a journal of research in marketing
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European journal of marketing
10
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of marketing channels : ... distribution systems, strategy, and management
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Marketing intelligence & planning
10
International journal of hospitality management
9
Journal of managerial issues : JMI
9
Journal of strategic marketing
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Asia Pacific journal of marketing and logistics
8
Harvard business review : HBR
8
Journal of marketing management : MM
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Journal of marketing research
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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ECONIS (ZBW)
55
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1
Do customer discounts affect frontline employees?
Troebs, Cord-Christian
;
Wagner, Tillmann
;
Herzog, Walter
- In:
Journal of service research
24
(
2021
)
3
,
pp. 390-404
Persistent link: https://www.econbiz.de/10012592945
Saved in:
2
Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
Saved in:
3
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
4
Avatar design of virtual salespeople : mitigation of recommendation conflicts
Lin, Yu-Ting
;
Doong, Her-Sen
;
Eisingerich, Andreas B
- In:
Journal of service research
24
(
2021
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10012426782
Saved in:
5
Ethical climate at the frontline : a meta-analytic evaluation
Friend, Scott B.
;
Jaramillo, Fernando
;
Johnson, Jeff S.
- In:
Journal of service research
23
(
2020
)
2
,
pp. 116-138
Persistent link: https://www.econbiz.de/10012216500
Saved in:
6
A meta-analysis of frontline employees' role behavior and the moderating effects of national culture
Schepers, Jeroen J.L.
;
Borgh, Michel van der
- In:
Journal of service research
23
(
2020
)
3
,
pp. 255-280
Persistent link: https://www.econbiz.de/10012265752
Saved in:
7
Special issue: the interface of service and sales
Rapp, Adam
(
ed.
);
Baker, Thomas L.
(
ed.
); …
-
2020
Persistent link: https://www.econbiz.de/10012183536
Saved in:
8
The intersection of service and sales : the increased importance of ambidexterity
Rapp, Adam
;
Baker, Thomas L.
;
Hartmann, Nathaniel N.
; …
- In:
Journal of service research
23
(
2020
)
1
,
pp. 8-12
Persistent link: https://www.econbiz.de/10012183566
Saved in:
9
When sales becomes service : the evolution of the professional selling role and an organic model of frontline ambidexterity
Hughes, Douglas E.
;
Ogilvie, Jessica L.
- In:
Journal of service research
23
(
2020
)
1
,
pp. 22-32
Persistent link: https://www.econbiz.de/10012183577
Saved in:
10
The ambidextrous sales force : aligning salesperson polychronicity and selling contexts for sales-service behaviors and customer value
Mullins, Ryan
;
Agnihotri, Raj
;
Hall, Zachary
- In:
Journal of service research
23
(
2020
)
1
,
pp. 33-52
Persistent link: https://www.econbiz.de/10012183583
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