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isPartOf:"Harvard-Business-Manager : das Wissen der Besten"
~isPartOf:"Journal of marketing theory and practice"
~isPartOf:"Journal of service research"
~subject:"Relationship marketing"
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Relationship marketing
Salespeople
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Andzulis, James
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Harvard-Business-Manager : das Wissen der Besten
Journal of marketing theory and practice
Journal of service research
Industrial marketing management : the international journal for industrial and high-tech firms
49
The journal of personal selling & sales management : JPSSM
40
The journal of business & industrial marketing
25
Journal of business research : JBR
21
Journal of the Academy of Marketing Science
20
Journal of personal selling & sales management
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Journal of retailing and consumer services
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Journal of marketing
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Journal of service research : JSR
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The service industries journal
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Journal of business-to-business marketing
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Journal of retailing
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European journal of marketing : EJM
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International journal of hospitality management
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International journal of retail & distribution management
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Journal of business ethics : JOBE
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Marketing intelligence & planning
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The Oxford handbook of strategic sales and sales management
5
Asia Pacific journal of marketing and logistics
4
Journal of financial services marketing : JFSM
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Journal of marketing channels : ... distribution systems, strategy, and management
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Journal of research in interactive marketing : interactive marketing and computer-mediated communication
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Journal of strategic marketing
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The journal of services marketing
4
Business horizons
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European journal of marketing
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Gabler Edition Wissenschaft
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International journal of logistics : research and applications
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Journal of managerial issues : JMI
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Market : review for marketing theory and practice
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Psychology & marketing
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Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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SpringerLink / Bücher
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The international journal of bank marketing : IJBM
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The journal of applied business research
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Working paper series : WPS
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
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ECONIS (ZBW)
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1
Cultivating resilience in organizational frontline employees
Good, Valerie
;
Fehl, Amy Greiner
;
LaBrecque, Alexander C.
; …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 405-421
Persistent link: https://www.econbiz.de/10014325996
Saved in:
2
Not my circus, not my monkeys? : frontline employee perceptions of customer deviant behaviors and service firms' guardianship policies
Fennell, Patrick B.
;
Lorenz, Melanie P.
;
Hall, Kristina …
- In:
Journal of service research
26
(
2023
)
3
,
pp. 422-440
Persistent link: https://www.econbiz.de/10014325997
Saved in:
3
Avatar design of virtual salespeople : mitigation of recommendation conflicts
Lin, Yu-Ting
;
Doong, Her-Sen
;
Eisingerich, Andreas B
- In:
Journal of service research
24
(
2021
)
1
,
pp. 141-159
Persistent link: https://www.econbiz.de/10012426782
Saved in:
4
When sales becomes service : the evolution of the professional selling role and an organic model of frontline ambidexterity
Hughes, Douglas E.
;
Ogilvie, Jessica L.
- In:
Journal of service research
23
(
2020
)
1
,
pp. 22-32
Persistent link: https://www.econbiz.de/10012183577
Saved in:
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