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isPartOf:"Human relations"
~subject:"Großbritannien"
~subject:"John Bowlby"
~subject:"Personalkontrolle"
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Großbritannien
John Bowlby
Personalkontrolle
Call centre
7
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Employee monitoring
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United Kingdom
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Anxiety
1
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Nyberg, Daniel
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Human relations
New technology, work and employment
3
Work, employment & society : a journal of the British Sociological Association
3
Developments in the call centre industry : analysis, changes, and challenges
2
Economic and industrial democracy : EID ; an international journal
2
Industrial relations journal
2
The journal of industrial relations : the journal of the Industrial Relations Society of Australia
2
Acceptance and mindfulness at work : applying acceptance and commitment therapy and relational frame theory to organizational behavior management
1
Advances in industrial and labor relations
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BJIR : an international journal of employment relations
1
Customer service : empowerment and entrapment
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Discussion paper / Centre for Economic Performance, London School of Economics and Political Science
1
Employee relations
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Employee voice at work
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Environment & planning
1
Espaces numériques
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Handbook of innovation in public services
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ILR review : the journal of work and policy
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International journal of services and operations management
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International journal of work innovation : IJWI
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Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
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Journal of the Operational Research Society : OR
1
Leadership & organization development journal
1
Organizing and managing in the era of globalization
1
Problems and perspectives in management : PPM ; international research journal
1
Proceedings of the 12th European Conference on Knowledge Management ; Vol. 2
1
The international journal of productivity and performance management : IJPPM
1
Wildcat
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e-Economy : rhetoric or business reality?
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It's all in the mix : determinants and consequences of workforce blending in call centres
Kwon, Hyunji
;
Van Jaarsveld, Danielle
- In:
Human relations
66
(
2013
)
8
,
pp. 1075-1100
Persistent link: https://www.econbiz.de/10009787370
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2
Working under intensive surveillance : when does "measuring everything that moves" become intolerable?
Sewell, Graham
;
Barker, James R.
;
Nyberg, Daniel
- In:
Human relations
65
(
2012
)
2
,
pp. 189-215
Persistent link: https://www.econbiz.de/10009507987
Saved in:
3
"Being yourself" in the electronic sweatshop : new forms of normative control
Fleming, Peter
;
Sturdy, Andrew
- In:
Human relations
64
(
2011
)
2
,
pp. 177-200
Persistent link: https://www.econbiz.de/10008905612
Saved in:
4
Beneath the glass ceiling : explaining gendered role segmentation in call centres
Scholarios, Dora
;
Taylor, Phil
- In:
Human relations
64
(
2011
)
10
,
pp. 1291-1319
Persistent link: https://www.econbiz.de/10009373102
Saved in:
5
Bringing avoidance and anxiety to the job : attachment style and instrumental helping behavior among co-workers
Geller, Dvora
;
Bamberger, Peter A.
- In:
Human relations
62
(
2009
)
12
,
pp. 1803-1827
Persistent link: https://www.econbiz.de/10003916426
Saved in:
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