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isPartOf:"International journal of business information systems : IJBIS"
~subject:"Customer satisfaction"
~subject:"Social Web"
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Customer satisfaction
Social Web
E-commerce
103
Electronic Commerce
103
Online retailing
49
Online-Handel
49
Consumer behaviour
33
Konsumentenverhalten
33
e-commerce
30
Beziehungsmarketing
21
Relationship marketing
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Structural equation model
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electronic commerce
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trust
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International journal of business information systems : IJBIS
Journal of retailing and consumer services
61
International journal of electronic marketing and retailing : IJEMR
36
Journal of business research : JBR
35
Electronic commerce research
31
Journal of management information systems : JMIS
29
Journal of internet commerce
28
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
25
Information systems research : ISR
24
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
24
SpringerLink / Bücher
21
Technological forecasting & social change : an international journal
21
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
19
Industrial marketing management : the international journal for industrial and high-tech firms
18
International journal of electronic customer relationship management : IJECRM
18
International journal of e-business research : an official publication of the Information Resources Management Association
17
International journal of hospitality management
16
Journal of electronic commerce research : JECR
16
Electronic commerce research and applications
15
International journal of electronic business
15
Asia Pacific journal of marketing and logistics
14
International journal of electronic commerce : IJEC
14
Journal of open innovation : technology, market, and complexity
14
Electronic markets : EM ; the international journal of electronic commerce and business media
13
Information systems and e-business management : ISeB
13
International journal of internet marketing and advertising : IJIMA
13
Journal of travel and tourism marketing
13
Springer eBook Collection
13
Electronic markets : the international journal on networked business
12
Internet policy review : journal on internet regulation
12
Management information systems : mis quarterly
11
Management science : journal of the Institute for Operations Research and the Management Sciences
11
Premier reference source
11
Administrative Sciences : open access journal
10
International journal of production economics
10
International journal of technology marketing : IJTMkt
10
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
10
Service business
10
Springer Proceedings in Business and Economics
10
The service industries journal
10
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ECONIS (ZBW)
29
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1
An integrated model for customer's e-loyalty : evidence from online shopping in Vietnam
Ha Nam Khanh Giao
;
Bui Nhat Vuong
- In:
International journal of business information systems : …
45
(
2024
)
3
,
pp. 297-323
Persistent link: https://www.econbiz.de/10015061794
Saved in:
2
Study of e-services quality and customer loyalty : a moderated mediation model of perceived switching cost and e-satisfaction
Deepika
;
Singh, Shashank Vikram Pratap
;
Sumanjeet Singh
; …
- In:
International journal of business information systems : …
43
(
2023
)
4
,
pp. 528-541
Persistent link: https://www.econbiz.de/10014336896
Saved in:
3
Determining criteria for evaluating the quality of Vietnamese hotel through guest's online reviews
Ha Nguyen Thi Thu
;
Vinh Ho Ngoc
;
Tuan Tran Minh
;
Binh …
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 249-267
Persistent link: https://www.econbiz.de/10014437130
Saved in:
4
The study of PGP web of trust based on social network analysis
Chang, Victor
;
Xiao, Lina
;
Nikiforova, Anastasija
- In:
International journal of business information systems : …
44
(
2023
)
2
,
pp. 285-302
Persistent link: https://www.econbiz.de/10014437147
Saved in:
5
E-commerce research models : a systematic review and identification of the determinants to success
Ogunmola, Gabriel
;
Kumar, Vikas
- In:
International journal of business information systems : …
43
(
2023
)
1
,
pp. 87-106
Persistent link: https://www.econbiz.de/10014307420
Saved in:
6
Antecedents of repurchase intentions in Indian e-commerce
Syed, Habeeb
;
Sudhakar, K. Francis
;
Rahul, T.
- In:
International journal of business information systems : …
38
(
2021
)
2
,
pp. 219-239
Persistent link: https://www.econbiz.de/10012695197
Saved in:
7
Web 2.0 technologies adoption barriers for external contacts and participation : a case study of federal establishment of Africa
Khan, Habib Ullah
;
Aruya, Joy Agbahakhomon
;
Gill, Asif Qumer
- In:
International journal of business information systems : …
39
(
2022
)
2
,
pp. 278-297
Persistent link: https://www.econbiz.de/10013198398
Saved in:
8
Customer relationship management and the impact of e-coupons on B2C retail markets
Smith, Alan D.
;
Shock, James R.
;
Beaves, Robert
- In:
International journal of business information systems : …
30
(
2019
)
2
,
pp. 203-231
Persistent link: https://www.econbiz.de/10012037773
Saved in:
9
Relationship between customer loyalty and service failure, service recovery and switching costs in online retailing
Kamble, Aakash Ashok
;
Walvekar, Shubhangi
- In:
International journal of business information systems : …
32
(
2019
)
1
,
pp. 56-72
Persistent link: https://www.econbiz.de/10012154594
Saved in:
10
Exploring travellers booking factors through online booking agency
Mohd. Haniff Jedin
;
Kohila Ranjini, Annathurai
- In:
International journal of business information systems : …
35
(
2020
)
1
,
pp. 45-62
Persistent link: https://www.econbiz.de/10012312938
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