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isPartOf:"International journal of electronic finance : IJEF"
~person:"Noor Ismawati Jaafar"
~subject:"Kundenzufriedenheit"
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Customer satisfaction
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Investigating customer satisfaction, loyalty and web usability concerning the use of Word-of-Mouth as a means of referral among internet banking users in Malaysia
Tan Hui Lee
;
Noor Ismawati Jaafar
- In:
International journal of electronic finance : IJEF
5
(
2011
)
4
,
pp. 357-373
Persistent link: https://www.econbiz.de/10009380195
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