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isPartOf:"International journal of hospitality management"
~person:"Bizjak, Boštjan"
~subject:"Gastgewerbe"
~subject:"Quality management"
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The physical appearance of hotel guests : the impact on service providers’ communication and quality of service
Knežević, Mladen
;
Tomka, Dragica
;
Bizjak, Boštjan
; …
- In:
International journal of hospitality management
51
(
2015
),
pp. 8-14
Persistent link: https://www.econbiz.de/10011413936
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