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isPartOf:"International journal of quality and service sciences"
~isPartOf:"Journal of marketing management : MM"
~person:"Padin, Carmen"
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International journal of quality and service sciences
Journal of marketing management : MM
International journal of contemporary hospitality management
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Understanding negative emotions in services through teleological actions
Padin, Carmen
;
Svensson, Göran
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 67-84
Persistent link: https://www.econbiz.de/10011650515
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