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isPartOf:"International journal of quality and service sciences"
~subject:"Culture"
~subject:"Dienstleistungsmanagement"
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Dienstleistungsmanagement
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International journal of quality and service sciences
International journal of hospitality management
3
International journal of contemporary hospitality management
2
The journal of services marketing
2
Academy of Management perspectives : AMP
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Aktuelle Entwicklungen im Dienstleistungsmarketing
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Enlightening tourism : ET ; a pathmaking journal
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European journal of marketing : EJM
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Journal of accounting & management information systems : JAMIS
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Journal of global information management : an official publication of the Information Resources Management Association
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Journal of hospitality marketing & management
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of international marketing and marketing research
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Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
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Journal of service research : JSR
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Journal of service theory and practice : JSTP
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Journal of the Academy of Marketing Science
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A cross-cultural perspective on consumer perceptions of service failures' severity : a pilot study
Zourrig, Haithem
;
El Hedhli, Kamel
;
Chebat, Jean-Charles
- In:
International journal of quality and service sciences
6
(
2014
)
4
,
pp. 238-257
Persistent link: https://www.econbiz.de/10010469104
Saved in:
2
Perceived justice in South African airline and hospital industries : measurement model
DeMeyer, Christine F.
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10009768462
Saved in:
3
Perceived justice in South African airline and hospital industries : measurement model
Meyer, Christine F. De
;
Petzer, Daniel J.
;
Svari, Sander
; …
- In:
International journal of quality and service sciences
5
(
2013
)
2
,
pp. 120-139
Persistent link: https://www.econbiz.de/10010160050
Saved in:
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