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isPartOf:"International journal of quality and service sciences"
~subject:"Gesundheitsversorgung"
~subject:"Organizational change"
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Search: subject_exact:"EFQM excellence model"
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Gesundheitsversorgung
Organizational change
Quality management
81
Qualitätsmanagement
81
Dienstleistungsqualität
31
Service quality
31
Customer satisfaction
12
Kundenzufriedenheit
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Lilja, Johan
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Palm, Klas
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Richardsson, Daniel
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Anninos, Loukas N.
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Astrini, Nidya Judhi
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Rakhmawati, Tri
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Sik, Sumaedi
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Snyder, Kristen
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Turan, Aygül
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International journal of quality and service sciences
The TQM journal : the international review of organizational improvement
50
Health care management review : HCM review
32
Journal of health organization and management
28
Quality management journal : QMJ
26
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
25
Total quality management & business excellence
22
Business process management journal
19
International journal of productivity and quality management : IJPQM
19
International journal of quality & reliability management
17
International journal of six sigma and competitive advantage : IJSSCA
16
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
9
International journal of information systems and change management : IJISCM
8
SpringerLink / Bücher
8
International journal of production economics
7
Journal of industrial engineering and management : JIEM
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
6
A Productivity Press book
5
Benchmarking : an international journal
5
International journal of production research
5
Qualitätsmanagement im Gesundheitswesen
5
The international journal of productivity and performance management : IJPPM
5
Global business and organizational excellence : a review of research & best practices
4
Global journal of business management : GJBM
4
Health care management science : a new journal serving the international health care management community
4
Health marketing quarterly
4
IEEE transactions on engineering management : EM
4
International journal of process management and benchmarking : IJPMB
4
Production and operations management : an international journal of the Production and Operations Management Society
4
Socio-economic planning sciences : the international journal of public sector decision-making
4
Springer eBook Collection
4
Technological forecasting & social change : an international journal
4
Amfiteatru economic : an economic and business research periodical
3
Benchmarking : an international journal ; BIJ
3
Europäische Hochschulschriften / 5
3
Health economics
3
International journal of agile systems and management : IJASM
3
International journal of business performance management : IJBPM
3
International journal of innovation and technology management
3
International journal of operations & production management
3
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ECONIS (ZBW)
15
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1
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
2
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
3
Failure factors in healthcare quality improvement programmes : reviewing two decades of the scientific field
Vaz, Noe
;
Araujo, Claudia
- In:
International journal of quality and service sciences
14
(
2022
)
2
,
pp. 291-310
Persistent link: https://www.econbiz.de/10013330618
Saved in:
4
Key enabling factors for organizational ambidexterity in the public sector
Palm, Klas
;
Lilja, Johan
- In:
International journal of quality and service sciences
9
(
2017
)
1
,
pp. 2-20
Persistent link: https://www.econbiz.de/10011650497
Saved in:
5
Exploring enablers of innovative quality development in public administration
Palm, Klas
;
Algehed, Jessica
- In:
International journal of quality and service sciences
9
(
2017
)
2
,
pp. 203-217
Persistent link: https://www.econbiz.de/10011762982
Saved in:
6
A method for diagnosing healthcare provision process based on failure cases
Kaneko, Massaki
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 334-344
Persistent link: https://www.econbiz.de/10011623953
Saved in:
7
Enhancing the study of Lean transformation through organizational culture analysis
Snyder, Kristen
;
Ingelsson, Pernilla
;
Bäckström, Ingela
- In:
International journal of quality and service sciences
8
(
2016
)
3
,
pp. 395-411
Persistent link: https://www.econbiz.de/10011624036
Saved in:
8
Analyzing perceived healthcare service quality on patient related outcomes
Turan, Aygül
;
Buk, Tuba Bozaykut
- In:
International journal of quality and service sciences
8
(
2016
)
4
,
pp. 478-497
Persistent link: https://www.econbiz.de/10011641323
Saved in:
9
First evidences from "lean & safety" projects
Crema, Maria
;
Verbano, Chiara
;
Chiozza, Maria Laura
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 245-259
Persistent link: https://www.econbiz.de/10011400698
Saved in:
10
Why is it suddenly so easy to change?
Lilja, Johan
;
Richardsson, Daniel
- In:
International journal of quality and service sciences
7
(
2015
)
2/3
,
pp. 334-348
Persistent link: https://www.econbiz.de/10011400710
Saved in:
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