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isPartOf:"International journal of selection and assessment"
~isPartOf:"The international journal of human resource management"
~person:"Lam, Wing"
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Arbeitsleistung
2
Burnout
2
China
2
Job performance
2
Arbeitszufriedenheit
1
Call centre
1
Callcenter
1
Dienstleistungsberufe
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Emotion
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Empirical method
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Empirische Methode
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Hotel industry
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Hotellerie
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Lam, Wing
Begley, Thomas M.
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Born, Marise Ph.
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Huang, Xu
2
Kampkötter, Patrick
2
Lam, Long W.
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Loi, Raymond
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Miao, Qing
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Newman, Alexander
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International journal of selection and assessment
The international journal of human resource management
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Journal of the Academy of Marketing Science
1
The Cornell hospitality quarterly
1
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ECONIS (ZBW)
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Chinese hotel employees in the smiling masks : roles of job satisfaction, burnout, and supervisory support in relationships between emotional labor and performance
Chen, Ziguang
;
Sun, Hongwei
;
Lam, Wing
;
Hu, Qing
;
Huo, …
- In:
The international journal of human resource management
23
(
2012
)
4
,
pp. 826-845
Persistent link: https://www.econbiz.de/10009503774
Saved in:
2
The joint effect of leader-member exchange and emotional intelligence on burnout and work performance in call centers in China
Huang, Xu
;
Chan, Simon C. H.
;
Lam, Wing
;
Nan, Xinsheng
- In:
The international journal of human resource management
21
(
2010
)
7/9
,
pp. 1124-1144
Persistent link: https://www.econbiz.de/10008649910
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