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isPartOf:"International journal of services and operations management"
~person:"Arora, Padmasai"
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Arora, Padmasai
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Service quality dimensions : an empirical investigation of commercial banks in India using SERVQUAL
Arora, Hitesh
;
Arora, Padmasai
- In:
International journal of services and operations management
21
(
2015
)
1
,
pp. 50-72
Persistent link: https://www.econbiz.de/10011403656
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