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isPartOf:"International journal of services technology and management"
~isPartOf:"Journal of business research : JBR"
~isPartOf:"The journal of services marketing"
~type_genre:"Fallstudie"
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International journal of services technology and management
Journal of business research : JBR
The journal of services marketing
An introduction to industrial service design
8
Designing for service : key issues and new directions
4
Service business model innovation in the healthcare and hospital management : models, strategies, tools
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Forum Dienstleistungsmanagement
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International journal of electronic business
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The front/back office configuration in new service development : case study of local commercial bank in China
Li, Jing Hua
;
Huang, Qiu Bo
- In:
International journal of services technology and management
18
(
2012
)
3/4
,
pp. 184-203
Persistent link: https://www.econbiz.de/10009744379
Saved in:
2
New service development using GAP-based QFD : a mobile telecommunication case
Li, Jing-hua
;
Xu, Lei
;
Wu, Xiu-lan
- In:
International journal of services technology and management
12
(
2009
)
2
,
pp. 146-174
Persistent link: https://www.econbiz.de/10003855487
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