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isPartOf:"Journal of business economics : JBE"
~isPartOf:"International journal of quality and innovation"
~isPartOf:"International journal of quality and service sciences"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Search: subject_exact:"Computer-aided quality assurance"
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Quality management
669
Qualitätsmanagement
669
Dienstleistungsqualität
131
Service quality
131
Customer satisfaction
75
Kundenzufriedenheit
75
Product quality
64
Produktqualität
64
Standardisierung
53
Standardization
53
quality management
53
Performance measurement
52
Performance-Messung
52
Firm performance
49
Unternehmenserfolg
49
Einführung
45
Implementation
45
Innovation
45
total quality management
39
Beziehungsmarketing
38
Relationship marketing
38
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33
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659
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669
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669
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52
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10
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Dahlgaard, Jens Jörn
22
Dahlgaard-Park, Su Mi
14
Casadesús, Martí
8
Antony, Jiju
7
Bäckström, Ingela
7
He, Zhen
7
Chen, Chi-Kuang
6
Elg, Mattias
6
Lilja, Johan
6
Witell, Lars
6
Asif, Muhammad
5
Gremyr, Ida
5
Lagrosen, Yvonne
5
Pires, António Ramos
5
Rönnbäck, Åsa
5
Anttila, Juhani
4
Devadasan, S. R.
4
Ingelsson, Pernilla
4
Jochem, Roland
4
Mann, Robin
4
Marimon, Frederic
4
Saraiva, Margarida
4
Soltani, Ebrahim
4
Zhang, Min
4
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3
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3
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3
Bernardo, Merce
3
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3
Brown, Alan
3
Cheng, Ching-Chan
3
Cronemyr, Peter
3
Dervitsiotis, Kostas N.
3
Eriksson, Henrik
3
Garengo, Patrizia
3
Iwaarden, Jos van
3
Jang, Jiun-yi
3
Jussila, Kari
3
Karapetrovic, Stanislav
3
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3
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Journal of business economics : JBE
International journal of quality and innovation
International journal of quality and service sciences
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
404
International journal of production research
353
Total quality management & business excellence
250
International journal of production economics
199
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
176
European journal of operational research : EJOR
93
International journal of services and operations management
88
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Health care management review : HCM review
54
Amfiteatru economic : an economic and business research periodical
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
Europäische Hochschulschriften / 5
44
Beiträge zur Hochschulpolitik
42
IEEE transactions on engineering management : EM
42
Journal of health organization and management
42
European journal of industrial engineering : EJIE
41
International journal of technology management : IJTM
38
Cogent business & management
36
International journal of business excellence : IJBEX
35
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
International journal of services and operations management : IJSOM
33
European research studies
32
Gabler Edition Wissenschaft
32
A Productivity Press book
31
Six Sigma in der Finanzbranche
30
International journal of business information systems : IJBIS
29
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ECONIS (ZBW)
669
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1
Collaborating in a health-care process : partner, not customer
Karlsson, Margareta
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 110-120
Persistent link: https://www.econbiz.de/10012884466
Saved in:
2
Deming's tampering revisited : definition and future research agenda
Smeds, Magdalena
- In:
International journal of quality and service sciences
14
(
2022
)
5
,
pp. 37-51
Persistent link: https://www.econbiz.de/10013537623
Saved in:
3
Quality, resilience, sustainability and excellence : understanding LEGO’s journey towards organisational excellence
Dahlgaard, Jens Jörn
;
Anninos, Loukas N.
- In:
International journal of quality and service sciences
14
(
2022
)
3
,
pp. 465-485
Persistent link: https://www.econbiz.de/10013361624
Saved in:
4
An interdisciplinary study of quality management and human resource management using quality of work-life factors
Heriyati, Pantri
;
Chitta, Nathanya
;
Prasetyaningtyas, Sekar
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 19-43
Persistent link: https://www.econbiz.de/10014514128
Saved in:
5
Supply chain partnership and sustainable performance : does TQM mediate the relationship?
Alsmairat, Mohammad A. K.
;
Al-Ma'aitah, Noor
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 63-86
Persistent link: https://www.econbiz.de/10014514140
Saved in:
6
E-grocery service loyalty : integrating food quality, e-grocery quality and relationship quality (young customers' experience with local food)
Suhartanto, Dwi
;
Dean, David
;
Farhani, Iklima
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 87-102
Persistent link: https://www.econbiz.de/10014514142
Saved in:
7
Organizational learning, quality and safety culture in patient care : comparing Colombia and the Kingdom of Saudi Arabia
Santa, Ricardo
;
Morante, Diego
;
Tegethoff, Thomas
; …
- In:
International journal of quality and service sciences
16
(
2024
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10014514143
Saved in:
8
Motivations for ISO 9001 quality management system implementation and certification : mapping the territory with a novel classification proposal
Fonseca, Luis Miguel Ciravegna Martins da
;
Cardoso, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 18-36
Persistent link: https://www.econbiz.de/10012884459
Saved in:
9
Russian government quality award : 25 years towards organizational excellence
Salimova, Tatiana
;
Dahlgaard-Park, Su Mi
;
Biryukova, …
- In:
International journal of quality and service sciences
14
(
2022
)
1
,
pp. 54-64
Persistent link: https://www.econbiz.de/10012884461
Saved in:
10
Quality perception of accounting firm customers
Mainardes, Emerson Wagner
;
Sousa, Gerlane da Silva
- In:
International journal of quality and service sciences
14
(
2022
)
4
,
pp. 671-691
Persistent link: https://www.econbiz.de/10013454251
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