//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
isPartOf:"Journal of hospitality marketing & management"
~isPartOf:"European journal of marketing : EJM"
~person:"Istanbulluoglu, Doga"
~type_genre:"Aufsatz in Zeitschrift"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Customer complaints"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Beschwerdemanagement
1
Complaint management
1
Complaints
1
Consumer behaviour
1
Consumer satisfaction
1
Customer satisfaction
1
Dissatisfaction
1
Exit
1
Exit strategy
1
Exit-Strategie
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Voice
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Article in journal
1
Language
All
English
1
Author
All
Istanbulluoglu, Doga
Mattila, Anna S.
3
Hanks, Lydia
2
Koc, Erdogan
2
Antonetti, Paolo
1
Anusree, M. R.
1
Ashkanasy, Neal M.
1
Baker, Melissa A.
1
Balaji, M. S.
1
Boo, Soyoung
1
Browning, Victoria
1
Bustin, Adi
1
Butcher, Ken
1
Byun, Jaemun
1
Cai, Ruiying
1
Chang, Hyo Jung
1
Chen, Haipeng
1
Choi, Beom Joon
1
Choi, Beom-jin
1
Cranage, David A.
1
Dagger, Tracey S.
1
Díaz-Martin, Ana Maria
1
Ekiz, Erdogan H.
1
Fan, Alei
1
Fernandes, Filipa
1
Fernandes, Teresa
1
Ghahramani, Ladan
1
Harris, Lloyd C.
1
Hartmans, Susanna
1
Hua, Nan
1
Huang, Minxue
1
Huey Chern Boo
1
Hwang, Yoo Hee
1
Israeli, Aviad
1
Israeli, Aviad A.
1
Jang, Soocheong
1
Karpinski, Aryn C.
1
Kasabov, Edward
1
Khajehzadeh, Saman
1
Khalilzadeh, Jalayer
1
more ...
less ...
Published in...
All
Journal of hospitality marketing & management
European journal of marketing : EJM
Accounting perspectives : a journal of The Canadian Academic Accounting Association
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Beyond exit and voice : developing an integrated taxonomy of consumer complaining behaviour
Istanbulluoglu, Doga
;
Leek, Sheena
;
Szmigin, Isabelle
- In:
European journal of marketing : EJM
51
(
2017
)
5/6
,
pp. 1109-1128
Persistent link: https://www.econbiz.de/10011708896
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->