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isPartOf:"Journal of international marketing and marketing research"
~isPartOf:"International journal of services, economics and management"
~isPartOf:"Servicekompetenz"
~subject:"Dienstleistungsqualität"
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Dienstleistungsqualität
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Journal of international marketing and marketing research
International journal of services, economics and management
Servicekompetenz
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ECONIS (ZBW)
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Starke Serviceberater : führen, fördern, vermarkten
Hensch, Georg
-
2018
-
2. Auflage, Stand Januar 2018
Persistent link: https://www.econbiz.de/10011893663
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2
A comparison of customer satisfaction construct with perceived overall service quality
Ranjbarian, Bahram
;
Abad, Rasoul Gholizadeh Shoghl
- In:
Journal of international marketing and marketing research
34
(
2009
)
2
,
pp. 97-111
Persistent link: https://www.econbiz.de/10003853445
Saved in:
3
Perceived service quality and patronage behaviour in the auto-repair industry
Andronikidis, Andreas
;
Bellou, Victoria
;
Vasiliadis, Chris
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 196-207
Persistent link: https://www.econbiz.de/10003898870
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