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isPartOf:"Journal of marketing management : MM"
~isPartOf:"Journal of service research"
~person:"Bowden, Jana"
~subject:"Complaint management"
~subject:"Kundenintegration"
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Bowden, Jana
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Journal of marketing management : MM
Journal of service research
Asia Pacific journal of marketing and logistics
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Service relationships and the customer disengagement : engagement conundrum
Bowden, Jana
;
Gabbott, Mark
;
Naumann, Kay
- In:
Journal of marketing management : MM
31
(
2015
)
7/8
,
pp. 774-806
Persistent link: https://www.econbiz.de/10011309054
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