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isPartOf:"Managing service quality : MSQ ; an international journal"
~person:"Enquist, Bo"
~person:"Koustelios, Athanasios"
~subject:"Konsumentenverhalten"
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Beziehungsmarketing
2
Consumer behaviour
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Dienstleistungsqualität
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Managing service quality : MSQ ; an international journal
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ECONIS (ZBW)
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Value co-creation as a determinant of success in public transport services : a study of the Swiss Federal Railway operator (SBB)
Gebauer, Heiko
;
Johnson, Mikael
;
Enquist, Bo
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
6
,
pp. 511-530
Persistent link: https://www.econbiz.de/10008778627
Saved in:
2
Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports
Theodorakis, Nicholas D.
;
Koustelios, Athanasios
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
4
,
pp. 456-473
Persistent link: https://www.econbiz.de/10009525074
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