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isPartOf:"Maritime policy and management : MPM"
~subject:"Service quality"
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Maritime policy and management : MPM
International journal of shipping and transport logistics : IJSTL
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
1
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Journal of international trade & commerce
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Managing service quality : MSQ ; an international journal
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Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
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The TQM journal : the international review of organizational improvement
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Assessing cruise port of call performance : a passenger-based approach using PLS modelling
Sanz Blas, Silvia
;
Carvajal-Trujillo, Elena
;
Buzova, Daniela
- In:
Maritime policy and management : MPM
44
(
2017
)
7/8
,
pp. 967-980
Persistent link: https://www.econbiz.de/10011854804
Saved in:
2
Do port security quality and service quality influence customer satisfaction and loyalty?
Chang, Chia-Hsun
;
Vinh Van Thai
- In:
Maritime policy and management : MPM
43
(
2016
)
5/6
,
pp. 720-736
Persistent link: https://www.econbiz.de/10011577252
Saved in:
3
Service quality and satisfaction measurements in Nigerian ports : an exploration
Ugboma, Chinonye
;
Ogwude, Innocent C.
;
Ugboma, Ogochukwu
; …
- In:
Maritime policy and management : MPM
34
(
2007
)
4
,
pp. 331-346
Persistent link: https://www.econbiz.de/10003541157
Saved in:
4
Econometric estimation of scale and scope economies within the Port Sector: a review
Tovar, Beatriz
;
Jara Díaz, Sergio R.
;
Trujillo …
- In:
Maritime policy and management : MPM
34
(
2007
)
3
,
pp. 203-223
Persistent link: https://www.econbiz.de/10003501200
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