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isPartOf:"Publikation des Swiss Finance Institute"
~isPartOf:"Business and Economic Research : BER"
~isPartOf:"Global business review"
~subject:"Relationship marketing"
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Search: subject_exact:"Massengeschäft von Banken"
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Relationship marketing
Personal banking
12
Privatkundengeschäft
12
Beziehungsmarketing
7
Consumer behaviour
5
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5
Customer satisfaction
4
Dienstleistungsqualität
4
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customer loyalty
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customer satisfaction
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1
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Mah, Tarbot Chelsea
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1
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Publikation des Swiss Finance Institute
Business and Economic Research : BER
Global business review
The international journal of bank marketing : IJBM
21
Journal of financial services marketing : JFSM
10
Die Bank
9
Journal of retailing and consumer services
9
SpringerLink / Bücher
6
The journal of services marketing
6
Erfolgsfaktor Kundenorientierung : aktuelle Ansätze in der Vermögensberatung aus Sicht unterschiedlicher Marktteilnehmer
5
International journal of bank marketing
5
Reihe: Financial planning
4
Bank- und Finanzwirtschaftliche Forschung: Diskussionsbeiträge des Lehrstuhls für Betriebswirtschaftslehre, insbesondere Finanzwirtschaft, Universität Bamberg
3
Bank- und finanzwirtschaftliche Forschungen
3
Bank-Praktiker : rechtssicher, revisionsfest, risikogerecht
3
Gabler Edition Wissenschaft
3
Marketing intelligence & planning
3
Services marketing quarterly
3
African journal of economic and management studies : AJEMS
2
Aktuelle Entwicklungen im Finanzdienstleistungsbereich : 3. Liechtensteinisches Finanzdienstleistungs-Symposium an der Fachhochschule Liechtenstein ; mit 50 Tabellen
2
Bank-Archiv : Zeitschrift für das gesamte Bank- und Börsenwesen : journal of banking and financial research
2
Basler Schriften zum Marketing
2
Berichte aus der Betriebswirtschaft
2
Berliner Schriften zur anwendungsorientierten Bankbetriebslehre
2
Cahier de recherche / Faculté des Sciences Economiques et Sociales, Hautes Etudes Commerciales, Université de Genève
2
Economic research
2
Europäische Hochschulschriften / 5
2
GITAM journal of management : a quarterly publication of GITAM Institute of Management
2
Gabler Edition Wissenschaft / Schriften zum europäischen Management
2
International Customer Behaviour and Retailing Research : 2nd CIRCLE conference proceedings
2
International journal of business excellence : IJBEX
2
International journal of electronic customer relationship management : IJECRM
2
International journal of emerging markets
2
International journal of financial innovation in banking : IJFIB
2
International journal of services and operations management
2
International journal of technology marketing : IJTMkt
2
Journal of contemporary management : JMC
2
Journal of financial services marketing
2
Journal of global marketing
2
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
2
Kompendium bankbetrieblicher Anwendungsfelder
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ECONIS (ZBW)
7
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1
Bank marketing and its effects on customer retention in microfinance in Yaounde, Cameroon
Mah, Tarbot Chelsea
;
Grimbald, Ndah
- In:
Business and Economic Research : BER
13
(
2023
)
1
,
pp. 57-68
Persistent link: https://www.econbiz.de/10014288635
Saved in:
2
The effect of ATM service quality on customer satisfaction and customer loyalty : an empirical analysis
Aslam, Wajeeha
;
Tariq, Ayesha
;
Arif, Imtiaz
- In:
Global business review
20
(
2019
)
5
,
pp. 1155-1178
Persistent link: https://www.econbiz.de/10012137565
Saved in:
3
A model of customer loyalty : an empirical study of Indian retail banking customer
Kant, Rishi
;
Jaiswal, Deepak
;
Mishra, Suyash
- In:
Global business review
20
(
2019
)
5
,
pp. 1248-1266
Persistent link: https://www.econbiz.de/10012137634
Saved in:
4
Summarizing factors of customer experience and building a structural model using total interpretive structural modelling technology
Sharma, Meenakshi
;
Tiwari, Prakash C.
;
Chaubey, D. S.
- In:
Global business review
17
(
2016
)
3
,
pp. 730-741
Persistent link: https://www.econbiz.de/10011603209
Saved in:
5
The mediating effects of service charge transparency on the relationship between corporate social responsibility and customer behaviour in Hong Kong’s retail banking sector
Tong, Canon
;
Wong, Anthony
;
Leung, Steven
- In:
Business and Economic Research : BER
3
(
2013
)
1
,
pp. 56-88
Persistent link: https://www.econbiz.de/10009779791
Saved in:
6
Business orientation of Indian consumer banking
Kaur, Gurjeet
;
Gupta, Shruti
- In:
Global business review
13
(
2012
)
3
,
pp. 481-507
Persistent link: https://www.econbiz.de/10009671745
Saved in:
7
Web 2.0 im Private Banking : die Auswirkungen moderner Internetdienste auf den Beratungsprozess
Keller, René W.
-
2008
-
1. Aufl.
Persistent link: https://www.econbiz.de/10003785398
Saved in:
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